Uber Agreement Update -
I am a Pittsburgh based stills photographer and director of photography specializing in commercial lifestyle content. Much of my work has centered around the energy, agriculture, healthcare, and higher education sectors. I have been shooting ad campaigns, both big and small, since 2007 and take pride in being a joy to work with while delivering exceptional service and end results to my clients.
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Uber Agreement Update

Uber Agreement Update: What You Need to Know

The ride-hailing giant, Uber, has recently made changes to its terms of service agreement, which will have a significant impact on both riders and drivers. These updates come as Uber continues to evolve to meet the changing needs and expectations of its users. In this article, we`ll break down what the changes mean and how they`ll affect you.

1. Changes in Arbitration

Perhaps the most significant update is the change to the arbitration clause. Previously, riders and drivers were forced to resolve any disputes through individual arbitration, and class-action lawsuits were prohibited. However, the new agreement now allows riders and drivers to opt-out of arbitration for claims concerning sexual assault or harassment.

2. User Ratings

Uber is also cracking down on users who violate its community guidelines by giving drivers low ratings without reason. Riders who have repeatedly received low ratings will now be warned that their account may be deactivated, while drivers will have the ability to dispute unfair ratings.

3. User Responsibility

The new terms of service also place more responsibility on users. For example, riders are now required to confirm that they`ve checked their ride details, such as pickup location, before requesting a ride. Additionally, riders who damage an Uber vehicle will now be responsible for the repair costs, up to $250.

4. User Anonymity

Finally, Uber is allowing riders to choose how they`d like to be identified to their drivers. Riders can now use a nickname or even remain anonymous, allowing them to protect their privacy while using the app.

What do these changes mean for you?

If you`re a rider or driver on Uber, it`s essential to familiarize yourself with these updates. The changes to the arbitration agreement mean that you now have more options for recourse in case of disputes concerning sexual assault or harassment. Additionally, the new user ratings policy is a reminder to treat drivers with respect and give fair feedback.

As a rider, it`s crucial to double-check your ride details before requesting a ride, as failure to do so could result in a cancellation fee. And if you`re driving for Uber, it`s important to be aware of the new repair fee policy, which places some financial responsibility on riders who damage your vehicle.

Overall, these updates represent a continued effort by Uber to prioritize the safety and satisfaction of its users. By staying informed and adhering to the new terms of service, both riders and drivers can enjoy a safe, reliable experience on the platform.



Travis Neely – Commercial Photographer © 2007-2023